IM5 - Requesting an Ambulance
| Issue Date | Effective Date | Version |
|---|---|---|
| 19/09/2017 | 01/01/2018 | 1.0 |
Purpose
To outline the minimum information required by the Ambulance Service from an aquatic facility regarding a patient’s condition.
Description
Good incident management involves correct and concise collection and communication of information.
The Ambulance Services have a standard set of questions it must answer before it can respond by sending an Ambulance to an incident. To maximise the effectiveness and efficiency of a response the owner or operator of an aquatic facility should align their procedures to the following:
Aquatic Facilities should provide the following information to Ambulance communications.
- Patient Age and Sex
- Exact location of entry to facility and persons at point of entry
- Mechanism of Injury (what happened)
- Chief Complaint (what is the injury)
- Breathing Present
- Level of Consciousness
- Chest Pains
- Patient location/access point
- What action/treatment lifeguards are administering
- The best contact number/radio channel to be contacted on
- Update if patient condition deteriorates (loss of consciousness, difficulty breathing etc)
References
- Australian Government – Triple Zero Working Group
